Every pain avoided but in certain circumstances and owing to the claims of duty or the obligations of business it will frequently occur that pleasures have to be repudiated and annoyances accepted selection he rejects pleasures to secure.
Working Hrs : 10.00Am to 6.00Om
Novotrend supports multiple deposit methods, including: Bank Transfer Cash USDT (BEP20, TRC20, ETH20, MATIC20)
All deposits are processed instantly, usually within 30 minutes. If any delay occurs, please contact Support.
Across all supported methods: Minimum: $10 Maximum: $1,0000 (Subject to change as per account type or policy updates)
No, Novotrend does not charge any fees on deposits. However, external network or bank charges may apply for some payment methods.
Go to the “Deposit” section Choose Bank Transfer Enter amount, transaction ID, remarks Upload the receipt Click “Create Deposit”
Choose Cash as the payment method Enter amount and remarks Confirm by clicking “Create Deposit”
Select your preferred USDT network (e.g., BEP20) Copy the wallet address shown / Scan the QR Code Send USDT to that address Important: Only send USDT to the selected wallet. Other assets will not be accepted.
Only transfer USDT to the address shown. Transferring any other asset or to the wrong chain may result in loss of funds.
You can withdraw funds using the following methods: Bank Transfer Cash USDT (BEP20, TRC20, ETH20, MATIC20)
Withdrawals are typically processed within 24 Hours after request approval.
For all USDT methods: Minimum: $10 Maximum: $1,000 (Limits may vary depending on account activity and platform updates)
No internal fees are charged by Novotrend for withdrawals. However, external blockchain network fees may apply depending on the selected USDT chain.
Go to the Withdrawals section in your dashboard Choose the preferred network (e.g., USDT - BEP20, TRC20, ETH20, or MATIC20) Copy the wallet address where funds should be sent Enter the withdrawal amount and confirm the transaction
No. Each USDT type (BEP20, TRC20, ETH20, MATIC20) has its unique wallet address. Make sure you use the correct one for each network.
Enter the Correct USDT Wallet Address. Sending the wrong USDT Wallet Address may result in permanent loss of funds.
Go to the Transaction History tab under your user panel. Use the filter to select “Withdrawal” and view all related details, including date, status, and amount.
You can open the following account types: Standard Pro Business ECN Cent Demo
Log in to your Novotrend dashboard Go to Add Account Select your desired account type Set your main and investor passwords Click Create Account
Demo Account: For practice only, with virtual funds Real Account: Used for live trading with actual capital
You can filter accounts by nickname, newest, or oldest from the account panel. Select the account you want to view or operate.
Yes, you can create and manage 3 trading accounts of different types under one Novotrend profile.
Standard: 200 Pro: 300 Business: 400 ECN: 500 Cent: 200
Under the Accounts section, click the nickname field of the desired account and enter a new label.
The Investor Password allows read-only access to the account for monitoring or sharing purposes. It doesn’t allow trading.
Yes. You must complete identity and address verification to activate your account and access all trading features, including deposits and withdrawals.
You can submit any one of the following: National ID Card Passport Driving License Bank Statement Utility Bill
Go to the Document section under the profile section in your dashboard Select your document type under POI and POA Upload clear front-side images of both documents Click Save Changes to submit
If your document is unclear or invalid, you'll be prompted to re-upload a valid and legible document. Ensure all information is visible and up to date.
Verification is typically processed within 24–48 business hours. You'll be notified once approved.
You can explore the platform and use demo accounts and real trading, but for withdrawals, you require full verification.
No. Once your identity and address are verified for your profile, you can open multiple account types without re-verifying.
Yes. Novotrend uses advanced encryption and privacy protocols to protect all your submitted documents and information.
Yes. Novotrend offers MT5 WebTrader, which allows you to trade from any browser without downloading the platform.
Yes. MT5 fully supports algorithmic trading using Expert Advisors, custom indicators, and automated scripts.
Yes. Each trading account has a unique MT5 login and password. These credentials are created when you open a new account under your profile.
Log in to your Novotrend dashboard Go to the Platform section Choose your device and click the respective download button (Windows, macOS, iOS, Android)
Launch MT5 Select Novotrend Ltd server Enter your account number and password Click on Login
Yes. MT5 supports multiple global languages for broader accessibility.
MetaTrader 5 is available on: Windows (Desktop App) macOS (Desktop App) Android (Mobile App) iOS (Mobile App) Web Trader (Browser-based platform)
You can trade Forex, Indices, Commodities, Stocks, Metals, and Cryptocurrencies — all from a single MT5 interface.
Yes, you can download your transaction history in Excel and PDF file.
Yes. You can use the filters to view specific transaction types such as Deposit, Withdrawal, Transfer, or IB Commission.
Transaction records are updated in real-time. As soon as a deposit, withdrawal, or transfer is processed, it appears in your transaction history.
Each transaction is displayed in a table with columns including Date, Details, Credit, Debit, Balance, and Transaction ID.
Yes. You can select a custom date range to view transaction records within a specific time period.
If you notice any discrepancy in your transaction history, please contact our support team with the transaction ID and details.
All deposits, withdrawals, internal transfers, bonuses, and agent commissions are recorded and categorized.
You can access your full transaction history by logging into your Novotrend account and navigating to the Transaction History section in your dashboard.
Yes. You can use the filters to view specific transaction types such as Deposit, Withdrawal, Transfer, or IB Commission.
If you notice any discrepancy in your transaction history, please contact our support team with the transaction ID and details.
All deposits, withdrawals, internal transfers, bonuses, and agent commissions are recorded and categorized.
Yes, you can download your transaction history in Excel and PDF file.
You can access your full transaction history by logging into your Novotrend account and navigating to the Transaction History section in your dashboard.
Yes. You can select a custom date range to view transaction records within a specific time period.
Each transaction is displayed in a table with columns including Date, Details, Credit, Debit, Balance, and Transaction ID.
Transaction records are updated in real-time. As soon as a deposit, withdrawal, or transfer is processed, it appears in your transaction history.
Yes. Trading records can typically be exported as PDFs or CSVs depending on the dashboard version.
Analyst Views provides technical trade setups categorized by asset class — Forex, Crypto, Stocks, Indices, and Commodities. It includes details like expected move, target level, pivot point, and visual indicators such as MA20, MA50, and Bollinger Bands.
You can use tags to filter relevant news and analyze potential market reactions. Combine news insights with technical setups for strategic decisions.
Yes. Both account types can access the same tools for practice or live market trading.
Analyst Views are updated throughout the day based on market conditions and technical analysis. Each setup includes a timestamp.
Novotrend offers a variety of tools to support informed trading, including: Analyst Views Market News Trading History
Go to your Trading History tab. You can check your trading history.
Market News provides curated and timely updates on specific currency pairs and indices. Each item is tagged for quick filtering — e.g., EURUSD, GBPUSD, USDJPY, AUDUSD, USDCAD, DollarIndex.
Yes. Depending on your selected account type (e.g., Pro, Standard, Pro), spreads, commissions, and instrument access may vary.
Yes. All instruments are accessible through the MetaTrader 5 (MT5) platform — both desktop and mobile.
Yes. You can explore and practice with all instrument types using a Demo Account.
Yes. Metals trading includes Gold, Silver, Platinum, and Palladium CFDs.
Trade leading cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), and more — all via CFDs.
Novotrend offers major, minor, and exotic currency pairs for Forex trading. Full instrument list is available within the MT5 platform.
Yes. Leverage levels vary depending on the asset class and your account type. Refer to the Leverage & Margin section for exact figures.
Trade major indices such as S&P 500, NASDAQ, Dow Jones, DAX, FTSE 100, and more via CFD contracts.
No. Social Trading is available only on live accounts to reflect real trade execution and risk.
Provider commissions and performance-based rewards are automatically tracked and credited to their account based on the follower's trade activity.
Yes. You can unfollow or disconnect from a strategy provider anytime through your social trading dashboard.
Yes. You can diversify your risk by following multiple providers and allocating funds accordingly.
Providers can set: Fixed Commission Performance Fee (percentage of profit) Subscription Fee (flat rate)
Yes. Minimum deposit requirements vary per strategy and provider. You’ll see the required amount before confirming to follow.
Go to the Social Trading – Register as Provider section and fill out: Strategy Name Description Risk Level Fixed Commission, Performance Fee, Subscription Fee Once submitted, your strategy becomes available for followers.
Yes. You can register separately as a provider, even if you're already following strategies.
Yes. You may use your referral link and promotional assets provided, in accordance with Novotrend's marketing policy.
Yes. Each reward tier has minimum conditions related to active client accounts, lot size, and time duration. Full criteria are listed in the Loyalty Program table.
Reward History lists your earned bonuses from the loyalty program, categorized by level achieved and payout amount.
Yes. The Client Accounts tab gives detailed tracking of each referred user’s account, commission, and lots.
Yes. You can access: Rebate reports Reward history Client onboarding and activity Commission breakdowns
Under Clients in the Reports section, you’ll find each referred user's name, email, account status, and trading activity.
It's a performance-based reward system with five levels. Each level unlocks higher rewards based on active accounts, trade volume, and time.
Rebate shows how much commission has been earned per client and trade, including per-instrument breakdowns.
You'll receive updates in your Novotrend dashboard and/or via email once your issue is reviewed or resolved.
Most tickets are addressed within a few business hours. Critical issues are prioritized based on urgency.
Yes. You can upload screenshots or documents directly in the form before submitting your ticket.
Yes. Use the Others category for general queries not listed among the issue types.
Once submitted, tickets appear in a table with columns like Ticket Status, Date, File Name, and Action (view or update).
You can edit your ticket if it hasn't been marked as resolved. Cancellation is not available once submitted but you can submit a follow-up.
You can open a ticket through the Support section of your Novotrend dashboard. Select your issue type, add a description, and submit a ticket.
Available support categories include: Deposit Issue Withdrawal Not Received Withdrawal Issue MT5 Issue Trading Issue Other Problems
Your data is used solely for account verification, transaction processing, service improvement, and regulatory compliance.
For regulatory compliance, user verification, fraud prevention, and to ensure that all accounts belong to real individuals.
Our privacy policy is reviewed periodically. Users are notified of changes via email or platform announcements.
You can contact our Data Protection Officer (DPO) or reach out to support through the Support section for any privacy concerns.
Novotrend uses encrypted servers, secure socket layer (SSL) protocols, and firewall systems to safeguard your personal and financial data.
No personal information is sold or shared with third parties unless required by regulatory or legal obligations.
We collect details such as name, email address, phone number, address, and identity documents to comply with Know Your Customer (KYC) regulations.
Yes. You can edit your information or update documents via your account dashboard or by contacting support.
